Most game crashes on Xbox One occur while in the Public Multiplayer Lobby before a match begins or immediately after a match ends. ![]() Please contact PlayStation Support for assistance. If your PlayStation 4 is up to date and in good working order, there might be an issue with your PlayStation 4 console. This includes, but is not limited to, memory cards, controllers, chips, and cables. Please note: Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware. If this is the case, you can request a replacement game disc. If the same problem occurs on another PlayStation 4, the problem is most likely with the game disc itself.
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